Website Privacy and Contact Requests

Last updated: November 7, 2026.

Information you send us

When you use our contact or callback form, we receive the phone number you enter and any name, email address or message you choose to provide. We use this information to respond to your request and discuss or arrange locksmith assistance.

How requests reach SOKY Locksmith

The website is hosted by Hostinger. Form requests are sent through Titan email to info@sokylocksmith.com. These hosting and email services process information as part of delivering the request. The website uses a secure session cookie to help limit repeated submissions. Our form error messages do not include the message text or contact details in the application error log.

How long we keep enquiries

We keep ordinary enquiries that do not become orders for up to 12 months, then manually delete enquiries we no longer need. This period applies to ordinary enquiries, not a promise to delete completed-job, warranty or accounting records after 12 months. Contact us if you have a question about information related to your completed service.

Website measurement and embedded services

The website uses Google Analytics and Google tags, Microsoft advertising measurement and Microsoft Clarity to measure website use. Some pages contain maps, videos or sharing tools supplied by Google, YouTube, Facebook, TikTok or ShareThis. When these services load or you interact with them, the providers may receive device, browser and usage information and may use cookies under their own policies. Links to outside websites take you to services with their own privacy practices.

Questions about your information

To ask about a contact request or request correction or deletion of information, email info@sokylocksmith.com or call +1 270 438 8455. Tell us enough to identify the request. We will review what information we hold and discuss what can be corrected or removed.